Get help with CatLocal
Questions about taking a photo, creating a card, or keeping your collection on this iPhone? Start here or email us directly.
Contact support
CatLocal support is provided by the app’s developer and operator. Support is available in English and Turkish.
- Developer and operator
- Yusufcan Var
- Support email
- info@catlocal.app
- Minimum system
- iOS 18 or later
Your data and privacy
CatLocal support does not require an account or contact form. Read how the website and iOS app handle information in the privacy policy.
Read the privacy policyBefore you email
- Make sure CatLocal has camera or photo-library access in iOS Settings.
- Choose a clear photo where the cat is fully visible and distinct from the background.
- Close and reopen CatLocal if an interrupted capture does not reset.
- Include your iOS version, CatLocal version, what you were doing, and the exact error message.
You do not need to attach a personal photo. Describe the issue first, and only share an image if you choose to.
Common questions
Is my collection uploaded?
No. CatLocal has no account or backend. Cat photos, cutouts, cards, notes, and typed Memory Places remain in local app storage.
Does CatLocal use my location?
No. CatLocal does not request GPS access or save coordinates. Memory Places are labels you type yourself.
Can support recover a deleted card?
No. CatLocal has no cloud copy or account-based recovery. Deleting a cat removes its local record and CatLocal-owned images.